Shipping policy

 

Shipping Information:

Order Tracking: You will receive a shipment confirmation email with a tracking number (if applicable) once your order is processed. Please note: Tracking information is only available for tracked and signed shipping options.

Free UK Shipping: We offer free standard shipping within the UK for orders over £60.

Double-check your address: Please ensure your shipping address is accurate at checkout. We cannot be held responsible for delays or failed deliveries due to incorrect information. If a package is returned due to an insufficient address, we will reship it, but you will be responsible for the additional shipping cost.

Customs and Import Taxes: You, the buyer, are responsible for any customs and import taxes that may apply when your order reaches its destination. We are not liable for delays due to customs procedures.

Processing Times:

• Most products: Orders for in-stock items are usually processed within 1-3 business days.
• Made-to-order items:
  • Garments & Tote Bags: Processing time is typically 3-10 business days.
  • Mugs & Water Bottles: Processing time is typically 3-7 business days.

Delivery Times (estimated after processing):

• UK: 1-3 business days (Free for orders over £60)
• EU: 3-5 business days
• US/Canada: 5-10 business days
• Rest of the World: 7-14 business days

Additional Information:

• Delivery costs: Our shipping prices include packaging materials and postage fees.
• Returns: Please refer to our Return Policy: Here